Bisca

Beware of Bisca ! In April 22 we were quoted a delivery date of January 23 for two stair cases. On this basis proceeded with the design phase at a cost of 4,500. We were told in writing that this phase enabled Bisca to finalise the prices. The Design phase was delivered 3 months later (late July) at which point we were told that prices would now not be confirmed until the next stage ( and us paying more money) and that delivery would now be another 5 months April / May 23 !! This was not the basis on which we agreed to pay the design fee , they had ample opportunity during the three months it took them to deliver the design phase to advise of delays and ask if we still wished to proceed. I am now taking Bisca to court to recover the money that has been wasted on a design fee for a project that could not be delivered anywhere near on time and for miss representing that the design fee would enable a finalised price. If you still decide to work with Bisca you may wish to learn from my experience. Their response below is typical of my experience with Bisca Staircases in that it fails to address the issue of why during the three months that it took them to deliver the design plan they did not mention that delivery dates were slipping. Instead they just "assumed" a five month delay would be acceptable without giving me the option to cancel before they completed the design process.
Aug 24th, 2022

Proper, creative engineering and real design flair.
May 26th, 2022

Sep 4th, 2020

Creative and well engineered staircases. Great company.
Nov 4th, 2019

This review is completely based on my experience with bisca. I was not happy with the dealings I had with them hence the poor review.
Oct 12th, 2019