St Lukes Pharmacy

Very very very slow. Every time we go in.
Apr 25th, 2023

How many staff does it take to serve one customer? Apparently, in this pharmacy with 5 staff in attendance, None! I waited, and waited for one of the 5 staff to actually do what they are presumably paid to do, and that is to serve customers, excluding the pharmacist, of course. Indeed, there was one very sour faced woman in a pink/red uniform walking around behind the counter trying her hardest not to serve anyone; and she succeeded. I would add that for sheer effort of avoiding work, she should receive the gold star of shirker of the year. I try, from time to time, to visit this pharmacy to see if there is any inclination to improve on the staff employed, but, alas, it gets worse each time I visit, which is, if I absolutely have to, once a year now at best. The one saving grace was a young member of staff who did eventually serve me and apologised for my having to wait some 10 minutes while all of the behind counter staff tried their best to avoid any contact with the public. If I could give it fewer stars, I would.
Apr 3rd, 2023

Tried to arrange collection of a 111 emergency prescription via this pharmacy having being let down by my regular posted prescription via chemist4u, the member of staff I spoke to seemed reluctant to help and advised I'd need to pay 9.35 for a couple of days of my medicine even though I have a valid medical exemption. I then did another 111 referral to David Fogg pharmacy in the village and had no issues, was instantly offered a months supply of my medication at no charge due to having a valid exemption. I will be avoiding this pharmacy in future, it seems disorganised and unprofessional.
Mar 11th, 2023

Ran in for my brother after the Dr had forwarded a prescription a few minutes before, they were busy in there but still made up his prescription for me straight away, as we weren't able to access the pharmacy again for another few days. All this a few minutes before closing time. This is not my first positive experience with St Luke's Pharmacy. Friendly staff, very helpful and go that extra mile showing they really do care about their clients. Well done guys you rock!!
Feb 23rd, 2023

Absolutely useless and slow service. Staff too busy chatting to deal with customers
Feb 5th, 2023