Airpets

We used Airpets to help relocate our toy poodle to Hong Kong. Just wanted to say a big thank you to Jake and the team. Knowledgeable, helpful and very supportive throughout, despite the many queries I had regarding the process and paperwork (all of which were answered patiently and rapidly). Would not hesitate to recommend.
Apr 28th, 2023

My experience with Airpets was exceptional. Amber communicated with me about my cat which I was transporting (cargo) from Tokyo to London, and she informed me of everything I needed to know, at regular and reassuring intervals. Very friendly communication which made the experience feel more empathetic, human and reassuring. Airpets took care of my cat when she was scared after the long journey, and comforted her in a way that I would have liked to if I were able. I am very grateful to them. From start to end the service was exceptional. Thank you.
Apr 16th, 2023

Dog arrived safe and healthy. Easy to communicate with. I recommend using them if you are going to relocate your pet.
Mar 28th, 2023

I was so stressed about my cat flying alone but Amber kept me in constant communication regarding the process and ensured me that he will be taken care of as soon as he lands. This comforted me so much. Thank you all for an amazing service.
Mar 25th, 2023

Due to work relocation, I had to bring back to London my puppy Eos from Italy. From when Eos landed, and even prior to that, both Amber and Emma have been present and have answered all my questions. Actually, even before having questions they already explained in detail the process to come and what Eos would have gone through. The whole process was daunting due to my and my partner's anxiety and extreme attachment to Eos, and yet, they made us feel as though everything was alright and it would go smoothly. And it honestly did. Both Amber and Emma replied to any email straight out, with clarity, details, and empathy. Eos came home without any delay, the entire process was smooth, and they updated me on any advancement/progress of the whole process. And the driver who took puppy home even helped me in managing the crate (a huge crate due to the fact that Eos is quite a big dog). 100 percent recommended.
Apr 21st, 2023