Lufthansa Cargo
Chamber Rating
-
Sara Asghari
This cargo is a theif. They told me i can collect my items after making a payment with proflex for the imports and confirmed customs have cleared the items. They clearly stated an address and confirmation that the items are clear and ready foe collection. We go there and they tell us customs have not released this. They said they tried to contact us via phone email and letter but was unable to show any proof. Even all details were confirmed correctly. Until i physically didnt drive 1 hour and a half there and asked the poorly attitude mens working there why it held and said we cant say and dont know. Only when I called proflex they said we need specific documents from the airline created and sent to them to clear the checks. After all that hassle, we now paid a huge sum for the imports travelled up there again after full confirmation and said they cannot release the items. I recommend highly never rely on phone confirmation and have an email copy of every word.
Nov 13th, 2021 -
Adi Ancona (Photography)
Chemtrails
Nov 7th, 2021 -
Julien Duduoglu
Nov 25th, 2020 -
Sorin hij
Feb 14th, 2019 -
Natalia Sima
Sep 27th, 2018
Contact Info
- (871) 522-1000
Questions & Answers
Q What is the phone number for Lufthansa Cargo?
A The phone number for Lufthansa Cargo is: (871) 522-1000.
Q Where is Lufthansa Cargo located?
A Lufthansa Cargo is located at 284 Bath Rd, Heathrow Villages, eng UB7 0DQ
Q How is Lufthansa Cargo rated?
A Lufthansa Cargo has a 2.9 Star Rating from 8 reviewers.
Ratings and Reviews
Lufthansa Cargo
Overall Rating
Overall Rating
( 8 Reviews )Sara Asghari on Google
This cargo is a theif. They told me i can collect my items after making a payment with proflex for the imports and confirmed customs have cleared the items. They clearly stated an address and confirmation that the items are clear and ready foe collection. We go there and they tell us customs have not released this. They said they tried to contact us via phone email and letter but was unable to show any proof. Even all details were confirmed correctly. Until i physically didnt drive 1 hour and a half there and asked the poorly attitude mens working there why it held and said we cant say and dont know. Only when I called proflex they said we need specific documents from the airline created and sent to them to clear the checks. After all that hassle, we now paid a huge sum for the imports travelled up there again after full confirmation and said they cannot release the items. I recommend highly never rely on phone confirmation and have an email copy of every word.
Adi Ancona (Photography) on Google
Chemtrails
Julien Duduoglu on Google
Sorin hij on Google
Natalia Sima on Google