Brunskill Family Funerals

From the first conversation with Ed over the phone I knew he was the right choice. He explained the whole process to me and was happy to answer all my questions. He put my mind at ease at this extremely difficult time. He was very professional and offered a lot of advice, helped organising everything from start to finish. The funeral went exactly to plan. The kindness he showed is much appreciated. I would definitely recommend Brunskill Family. Thank you so much for your help Ed.
Jan 14th, 2023

From the moment I reached out to Brunskill Family Funerals, everything was taken care of and handled exceptionally well. I'd initially contacted them via email following the death of a family member who didn't have a funeral plan in place seeking guidance about where to start with everything and what I needed to do. Ed quickly got back to me outlining the process and setting up a time for a call to talk through things properly. Throughout the whole process I dealt with Ed and he was always on call whenever I needed anything or to answer my (many!) questions, even at all hours of the day. He went above and beyond in dealing with my queries and was very kind, caring and compassionate, dealing with everything with great sensitivity. The whole process was made as easy as it could be thanks to Ed and his team. It was also a refreshing change to just how compassionate they were at Brunskill's. I'd recently gone through a similar process with the funeral for my Grandad - however, he had a funeral plan with a larger company and the experience with them was completely different from that at Brunskill's - it was cold and business-like just trying to get whatever upgrades they could. In comparison to at Brunskill's, when I met Ed, he was very personable and I always felt he took the time to listen to what we wanted and that he cared that everything was done just as we'd asked. Their funeral parlour was lovely, as was the warm welcome and a hot drink while the various options were discussed but never did he try to persuade you into any unnecessary upgrades and instead just took a very down-to-earth and human approach to things. On the day of the funeral, everything went as smoothly as it could have (other than, there was an issue with the flowers which was a shame as we had gone with a florist recommended by Brunskill's, but the actual problem was not Ed/or his teams' fault at all), Ed and his team were all great and it was comforting to have a friendly face to greet us. I am very grateful for the work of Ed, and although funeral services are something you never want to have to recommend... I wouldn't hesitate to recommend Ed and his team. Thank you, Ed, and your team, very much!
Feb 23rd, 2023

Ed and his family firm were the most compassionate, efficient and thoughtful I could imagine a funeral director company being. Ed knew the church staff, the visiting vicar we wanted and was able to add a personal touch at every step of the way for what ended up being a very moving and special day we will never forget. And he did so mindful of our tight budget. Thanks Ed.
Jan 13th, 2023

Brunskill Family were very kind and helpful during this difficult time. Their service was fabulous and they were always available to answer our questions and guide us through the procedures. Thank you
Sep 18th, 2022

Excellent service throughout. Ed and the team at Brunskill Family Funerals were warm, had great empathy and understanding, especially at such a difficult time and managed everything in a highly professional way. They were extremely helpful right from the start and throughout and based on my experience, I would highly recommended their service!
Apr 29th, 2022