Lotus House

Very very bad customer service that is why rice hut is 4 doors away and way more busier! Girl between 30-40 at reception very rude un helping and forced me out when I only asked for my food to have extra salt and chillin when i was willing to pay extra obviously very very very bad Chinese and rude staff wouldnt be surprised if they have Labradors and Rats around the place
Apr 7th, 2023

Sep 20th, 2022

Placed an order for delivery tonight and had the misfortune of speaking to a very rude lady her attitude was terrible spoke very rudely iv been a customer for years but safe to say wont to using this take away again NOT while this lady is taking the orders.food was warmed up not fresh if this is how they treat loyal customers I dread to think how new customers will be treated.
Jul 3rd, 2022

Placed an order tonight with a very Angry lady ..got angry because I asked how much order come to as she has very strong accent I didnt understand her so politely asked again she turned angry aggressive and shouted "I told you 3 time" asked why the attitude she said " I tell you 3 time" when food arrived wasn't up to usual standard you could tell it wasn't fresh and had been warmed up.i phoned to let them know.will miss delivery man Ali his ALWAYS POLITE. they have lost a good regular customer tonight.no need for bad attitude from staff.
Jun 14th, 2022

Disappointed with the chicken chowmein last night. It was very dry, like the noodles had just been boiled and not fried, hardly any onions or beansprouts. Took it to my aunt's, a 5 minute walk away, and the food was just luke warm. Will not be buying again.
Jun 6th, 2022