England Community Health Centre

Very efficient and polite

Phoning the health center is the worst experience youll have. Even though you would become first in line on the call they wouldnt pick up. The system on the call would no ... more

Prompt service, I moved area and fought to keep my doctors due to the service. My usual doctor calls and he knows my history, continuity. In a world where people have pro ... more

Incredibly rude and arrogant reception staff and secretary. They shout on the phone. Work at Epsom hospital and unfortunately I have contact them about patients from time ... more

Need to see my DOCTOR but I either get bumped off to a nurse who doesn't do their job correctly, or an over the phone consultation when the illness needs to be physically ... more

Regularly have difficulties when trying to arrange appointments via reception staff. Most recently, my husband was advised by one if the practice nurses to request appoin ... more

should be zero, booked an appointment over the phone a few days prior and when it came to the day to check in, apparently I hadn't been booked in, change your GP surgery

Pretty much every other time I'm booking an appointment there is an issue. Appointments booked for the wrong day, appointments booked at another location, missing informa ... more

Staff very friendly , efficient and extremely helpful I had a query today relating to blood pressure monitor ,both Pauline ( at reception ) and nurse Glenys really help ... more

Excellent staff friendly reception team good service for the community easy access for the disabled free parking.

Great experience

The doctor that spoke to me over the phone Catherine Lewis was extremely rude and demeaning because I was unclear in explaining my illness to her. She was impatient and c ... more

Pretty much impossible to get an appointment. What has happened to this place. Had Dr Yagnik for years here and always got in same day now its a receptionist picking and ... more

Says on here open til 10 but is actually open til 8. Arrived at 7 and was turned away.

Took my mum here for a heart appointment. All the staff were helpful and friendly. The appointment was on time and the consultants took the time required to explain thing ... more

Fast, efficient and effective.

Moved to the are 9 months ago. Had 2 appointments in one day, WHY!!!! . All because he did not want to discuss my other problem,so 7 hrs later,same doctor but missed call ... more

Very poor child healthcare system... Any support for new parent neither review. Totally disappointed!

The surgery is clearly stretched way beyond what they can handle and managed poorly. Weekly calls to try and get an appointment are met with "sorry no appointments today. ... more

Poor service, receptionists are rude

My name is gungor k my doctor Dr M Mina I am so happpy and i like to say thank you for everything helping listen understanding good bless in all thanks very much

Cannot thank the lady enough (apologize don't no lady's name) Who dropped off new pads for my father to last until new delivery turns up! Was out off business hours and o ... more

Guided injection, excellent service, everything was explained, and any questions I had answered, I felt comfortable, and it was not as bad as I thought it was going to b ... more

Before steaming in and leaving a bad review, I contacted strelley health and expressed my concerns With some of the customer service that I had received. I am pleased to ... more

Are you expected to travel just to check if appointments are available or there vaccines available? A business without a phone number in this day and age?

Very, very helpful and kind nurses in the hospital and a cheerful place always light and fresh/airy.

Well

Absolutely shocking surgery. They have left my mum in agony discomfort and made mental health worse by saying one thing then changing what they say. All the time staff on ... more

ALWAYS BUSY. Every single time Ive called, 5 minutes after another. The line is always busy.

Worst ENT ive ever seen I explained my problems thats been bothering me for years and didnt even care i was crying. Didnt even propose me a tissue nor said nice words. If ... more

Unable to get an appointment for weeks. No online booking system so youre stuck trying to call each morning between their booking hours of 8:30-9am when the phone lines a ... more

Excellent service, very attentive and caring

Absolutely abysmal service. My friend has tried to refer himself and repeatedly used call back because no one ever answers and then no one bothers to call back. Self refe ... more

I am unable to support my 14 year old nephew whom I have legal guardianship to as the service has refused to give me any brief on the care that he is getting. The service ... more

The NHS is giving out the wrong postcode. You will end up in a residential block of flats. Anti vacs have taken down the signs. Nightmare to find unless you know the area ... more

My recent experiences of the practice have been fantastic. The reception staff have been supportive and GP's and nurses I have seen are amazing. Yes, I have had to wait ... more

Absolutely horrendous. Run by a team who don't care and make constant excuses the lack of experience is a disgrace. Nobody responds follows anything up or has a clue what ... more

Lovely staff. I attended for my yearly diabetic eye screening.

Always friendly, helpful, and they take the time to listen. I think they're especially good for kids appointments, we never have to wait for those. I've found it easy to ... more

I'm dreading working with the MINT community support service again. They definitely don't have the capacity to work with serious mental illness sufferers and instead of ... more

I have never seen such kind of Gp. Where there is no Dr when needed. There are different doctors every time I go to see them, and my heath check never been updated/ looke ... more

Expected to be treated but told me what Doctor sent me there for, they now have to write to Doctor to tell them that Doctor was right,and recommend treatment which is wha ... more

Excellent physiotherapist I saw about my knee worked wonders

This council is disgraceful. Case officers harass you with phone calls, couldn't care less about any issues you're going through because their only focus is meeting a quo ... more

The staff are all very helpful and friendly and are always proactive in providing help and services that may be outside of the reason for your initial visit. I've always ... more

288 times I have tried to call and Im still trying to get through .wonder why people do not turn out for the appointment

Dr Natasha and Nurse Maria on the ADHD team are lovely hard working people who are massively let down by how disorganised this clinic is. Reception take names incorrectly ... more

I find 247 a really professional company to work for. The interview process was very thorough which shows that they are looking for a high calibre of staff. The ladies th ... more

Provides cheap car transport for mainly medical reasons