Health Pharmacy - North Harrow

Money minded, poor quality of service!
Apr 19th, 2023

Excellent advice and service.
Mar 3rd, 2023

Have always received impeccable service here. Theyre organised, knowledgable and constantly looking for ways to be helpful. Today I was served by Inis, Hetal and Sangeeta, all fabulous. Rishi is doing a great job of leading the team there.
Feb 24th, 2023

Feb 8th, 2023

This has been my pharmacy for the past 14 years. However I have changed to a different neighbouring pharmacy today because sadly over the past year the service has gone downhill. They continuously open late. It's not an irregular occurrence. It is the usual occurrence. Not 9am more nearer 9.30, so customers are left waiting outside. I've never received an apology or any explanation for the late opening. As I say - this is a regular occurrence. I get the impression that the pharmacist has lost interest. Once inside there are long waiting times and today he told me he didn't have my prescription, and told me to contact my GP about it. So, I had to spend more time there calling the GP - on hold for 15 mins - who then confirmed they had indeed sent the prescription to the pharmacy 6 days before. The pharmacist had another look and found he did have the medication. So I was in the pharmacy for almost half an hour collecting one item - a simple repeat prescription. As I say, it's a shame but he didn't even seem bothered and was even quite rude about it. The other thing I've noticed is that the use by dates of medication you receive there is often very short - shorter than other pharmacies (eg only a matter of weeks). But after waiting that length of time I am reluctant to queue up again to ask if he's got any with longer dates.
Jan 21st, 2023