Headstone Lane Medical Centre

This is a very poorly run GP practice with unprofessional and appalling reception staff and doctors. I required some forms to be completed which were consistently lost, causing delays and stress. Furthermore, I noted that my medical records were wrong and brought this up to the practice - this was only acknowledged and the mistake explained to me after multiple requests. Specifically, I came across Dr Nanthakumar in regards to this situation. I was shocked and appalled by her unprofessional demeanor when she raised her voice and spent 10 minutes blaming me for her receptionist's miscommunication and mistakes. I have previously given this practice the benefit of doubt regarding their organisation, however Dr Nanthakumar's awful and unprofessional behaviour was such a shock and I will be moving to a different GP practice.
Apr 16th, 2023

No respect from the....
Mar 20th, 2023

Oct 27th, 2022

Hello. Great service always even when under pressure and acknowledged waits can be longer. I'm very happy with the service provided by staff, nurses and GPs. Thank you to Dr Ravikumar, who has now left, for years of service, Dr Sam for all your help, etc.
Oct 19th, 2022

Requesting the NHS to shut this pathetic medical centre. All the doctors and receptionists are incompetent and hostile. Sam, Rebecca to name a few but overall a horrible centre that is churning the money out of public funds with no benefits to the patients.
Oct 16th, 2022