East Dean Kennels & Cattery

Was hoping to book my dog and 2 cats in for two separate stays this year but will not be using this kennels. On their website it stated that you can visit the kennels to have a look around without having to book. I have now been turned away on two occasions over 2 days. On my first visit I was told to come back the following day between the hours of 11am and 3pm as its a quieter time for staff and they would be able to show me around the kennels and cattery. I attended the following day to be turned away again because there was only one member of staff running the entire kennels/cattery and they are too busy. I was told to come back another time or to wait until they had finished their jobs, to be given the quickest visit theyve ever given. It also states on their website they have a heated rubber matted play barn for older dogs to use, when I asked about this for my dog to use after mentioning she is a 12yo Labrador who is completely blind and going deaf, I was told they wouldnt let her use it as its for very old sick dogs that need to be isolated from other dogs. Generally a labs lifespan is 10-12years, so maybe she has to be practically dying to use their heated barn. I personally think there should be more than one member of staff running a kennel, as both times Ive visited there has only been one person responsible for all those cats and dogs.
Mar 11th, 2023

Mar 28th, 2023

Collected daughters black lab, very nice friendly people,
Feb 14th, 2023

Dec 11th, 2022

My dog absolutely LOVES it here. So much so that I am thinking of checking myself in for a night to see what I'm missing out on! We can't even mention the word 'kennel' at home now as he gets so excited. Amy, Debbie and staff are fabulous and extremely caring. The only people we trust with our boy.
Nov 21st, 2022