Kings Oak Park by Orbit Homes

My husband and I with our 3yr old and 4m old baby moved in January. We are very happy here. We see the potential the place has and it has been great for our family to finally have a house with a garden. The rooms are great sizes. Kitchen is amazing and big. Lounge dining area is spacious too. We are so happy with the house and only found very minor snags that we are sure will get addressed in no time.
Feb 26th, 2023

Aug 28th, 2022

We have lived here over a year now and unfortunately have found that the grounds are not being maintained. We are paying a significant amount in service charges for this. We are now being told that the reason the development is overgrown is for wildlife however, many of the communal/shared areas havent been landscaped. A gardener has only come out a few times and that is only after we send numerous emails. Orbit are incredibly unhelpful as well, lots of ongoing issues and very poor service.
Aug 3rd, 2022

If I could put zero it would be an understatement, A disgrace to the profession, no idea what they are doing, reserved a plot and immediately delayed the build by 9 months. Removed our deposit due to "material"delay not being within the help to buy window. Kept moving the price in line with the market However they are still marketing them as help to buy. Weeks to refund the deposit. RICS code of practise are all over them. AVOID Word has it a service charge consultant has been employed for the existing reseidents.
Jun 30th, 2022

We purchased our property on kings oak park which we hoped would be our dream home. After numerous delays with the completion of our new home we eventually moved in 6 weeks ago. Whist we enjoy living here we have encountered endless problems,many of which are still to be resolved. We have sent countless emails to the customer care team which are continuously ignored. Their lack of response we have found unprofessional and uncaring. They are unable to deliver the high quality & exceptional customer service that they promise. Amongst the issues we have encountered are problems with the snagging. Often the only way we have managed to rectify some of the issues regarding snagging is to speak directly to the builders who are on site. Depending on who you speak to depends on the standard of workmanship that you will receive. We have constantly asked for the builders fencing near our property to be removed. It has not been needed since we moved in. We are told it needs an extra special tool to remove! Meanwhile the weeds and brambles in the meadow are growing up and around the wire fencing and through into residents gardens. What could be a pretty wild flower meadow just looks an unsightly, uncared mess which is not what potential customers or the residents want to look at. It just looks uncared for. We are currently paying 400 yearly for the privilege of admiring the weeds and mess. We hope in time things will improve but feel it could be a very long wait!!
Jul 29th, 2022