Joideep Phadnis Consultant Orthopaedic Surgeon Specialist Shoulder & Elbow Surgeon

Went in for some wrist surgery, everyone so helpful, had to stay the night, staff couldn't do enough for you. Very professional :)
Apr 12th, 2020

I'd injured my foot playing tennis in May 2018 and after 3 months' improvement, healing plateaud -although I could manage with insoles, I could not at all walk barefoot. I had a couple of different medical opinions about what should be done but Mr Vernois' approach of not undergoing unnecessary surgery but operate on the cause not the symptom, made the most sense to me. The minimally invasive technique he has championed meant it was incredibly painfree as I only needed painkillers for the first 24 hours after the ankle block wore off. I was horrified at the size of the screws but luckily he adapted to my fear and only put one instead of two. I followed recuperation instructions 100% and it's healing very well and I'm now back to sport at exactly 4 months post op. The staff were great, (admin, based elsewhere is another matter, do check your appointment the day before!) and it all runs smoothly.The hospital looks clean as well, compared to some overwhelmed London hospitals that I've seen.
Apr 3rd, 2020

My partner was admitted on Wednesday, 12th July for her Knee Replacement surgery. The admission staff, and surgical teams were all excellent. However, on getting to the ward, it all started to go downhill very quickly. Inadequate pain relief/ or missed due to staff shortages/laziness. She wet the bed, as no-one answered the bell, and when they arrived it was too late. They handled her roughly changing the bedding, causing pain and discomfort, considering she had just come out of Theatre earlier that afternoon. I called the hospital at 20:00pm and again at 02:00am asking them to go and administer pain relief and change bedding due to it being wet. Why was no catheter put in, to avoid this on the first night, when the patient is not able to mobilise. Disgusting if you ask me!!!! Her dressings were filthy when I visited the day after, and their excuse was "we do not want to change dressings every day, due to infection". Are you kidding me? I am no nurse, but think a filthy dressing will do more harm than a dry/ clean one. The blood/pus was running down her leg. I had to go to the nurses station to request a dressing change. I also asked them to check for infection as her Knee was not just swollen, but very hot to the touch. Ice packs not given regularly. Why??????? She is currently still in hospital, but so anxious and stressed, she is virtually sleep deprived and exhausted. I told the ward sister this when I called at 16:20pm on 17th July. Her excuse, "we cannot send her home with a wound that is oozing ". Well, you should've looked after it better to start with. She is still in hospital due to an oozing wound, but getting verbally abused by another patient in the ward, adding to her stress levels. When in hospital, you should be cared for, looked after and your dignity should never be compromised. This place needs sorting or they will find themselves dealing with major incidents. Our NHS is suffering, and we need to do something about it, before it is too late. Praises go out to the Ines who are doing an outstanding job, just a shame their are so many "rotten apples" amongst them.
Apr 21st, 2018

4 years ago this hospital was truly exceptional......1 year ago it had gone downhill, but was, on the whole better than most. My wife has just had another major knee surgery there and the place has fallen apart!! The operating staff are fine, and the post-op recovery team were excellent! but get up to the ward...and OMG!! pain-meds missed or left waiting hours over-due......asked 3 different people for a bed-pan....over 2 hours later it finally arrived (obviously too late by that time) .....food virtually inedible...and left on a shelf outside my wifes room when she's on 2 crutches and can't carry anything - she had to BEG one of the cleaners to carry it for her!! the few obviously good nurses are spending so much time trying to explain or TRANSLATE to/from all the foreign nurses that nothing gets done! The NHS is broken and this place highlights everything that is wrong with it!!!
Mar 20th, 2016