Medserv

If I could give them 0 stars I would. This company is like a shameful debt collector. If your invoice payment is several weeks late, they harass you by calling, emailing, texting with bullying tactics, threatening tone, and if it is a month late they automatically refer your account to a debt collector. Absolutely disgusted. Be warned.
Mar 14th, 2023

Deadly.
Mar 6th, 2023

Medserv chasing for a bill from well over two years ago. A bill that I dont owe but rather my insurance policy do. However it has meant Ive had to dig out very old paperwork etc to prove I dont owe it. Secondly , there was one payment of 27 I owed, so they sent me a letter on how to pay it. Only option was by cheque. Nonetheless, I did this, with the exact instructions on how to pay to. Only to receive the letter back two weeks later saying we sent to the wrong person... incompetent and not professional. Stay well clear.
Feb 1st, 2023

Sent a final demand, with ZERO previous correspondence. I would assume their housekeeping on paperwork is non-existent if this is able to happen. Of course, we were waiting for an invoice, never arrived. Then after asking where it was to the practitioner, we were told it's on its way - only to get a letter making out we are avoiding or are criminal. AVOID.
Sep 23rd, 2022

My consultants secretary is not very helpful or knowledgeable. I have spoken to quite a few medical secretarys over the years and never had someone so unwilling to help or listen. She is very abrupt and cannot wait to get off the phone. Once, when offering an alternative appointment date, which I was querying, she replied do you want the appointment or not? If it werent for the trust I have in my consultant, I would look elsewhere.
Aug 4th, 2022