Argos Haywards Heath in Sainsburys

Close s got bad customer service , you might want to address your little temper tantrum behaviour, off putting coming in with this!
Mar 25th, 2023

My first time visiting Argos in Haywards Heath. Customer service officer - Chloe saw me looking a little puzzled by the tablet and immediately came over introduced herself and proceeded to help me find exactly what I needed. She was polite and extremely professional - her customer service skills outstanding - well done !!
Oct 26th, 2021

Not been the same since James left. He was the heart and soul of the store. Still ok though.
Aug 29th, 2021

Staff not helpful and they dont know anything
Jul 19th, 2021

I bought a 140 LEGO set from Argos but returned it an hour later and bought it from somewhere else. This is what happened: I oredred for Click & Collect and when I picked it up, I had a query about something else so wasn't paying full attention. As I walked round Sainsbury's I noticed that the box was heavily damaged, had been opened from both ends and was held together with Argos tape. I went back and asked if I could have another one and was informed there were no more in stock. I asked if it was possible to have a gift voucher as 'compensation' (it was a present and I didn't want them to think I had bought it second hand and thought a voucher would make up for it) but was told only a manager could make that decision and they were on lunch - could I pop back in 15 minutes. I walked round Sainsburys for 15 minutes and then went and stood in view of the counter (although I was a little out of the way to make sure I was social distancing!) and after another 30 minutes with nobody acknowledging me, I approached the counter and asked if any managers were about and was informed that they were dealing with a delivery and 'if we keep interrupting them they'll never get anything done'. I asked for a full refund and was given one. I really wish I had said something at the time but the young lady behind the counter was quite young and I felt bad as she had been so polite throughout. However, no matter how polite she was, neither she or any one else, at any point apologiesed for the state of the box, the fact I had waited so long or the fact that no manager was available. Really disappointing as Argos had been a bit of a lifesaver up until then but I haven't used them since. Whinge over.
Mar 13th, 2021