Hawkinge Health Centre

The surgery has always been a great support to my family and I, even in the pandemic. I had to have multiple visits with my newborn son who had some breathing issues and a c-section wound which wasn't healing. I have always found the team friendly, prompt and helpful. I understand that there is frustration from people in trying to get an appointment, but every surgery is under strain, there is a national shortage and having heard experiences from friends and family members and their surgeries, I think Hawkinge is significantly better.
Aug 23rd, 2022

Nov 25th, 2021

Zero star should be an option!!!! Reception absolutely shocking!!! Lost prescriptions on a regular basis. Keep asking to help and, advice I got is to call 111 and To seak help there.
Sep 23rd, 2021

After waiting 6 weeks for scan results ( worrying ) and chasing the hospital after being told " its my job to chase hospitals not theirs !, i call to find out if they are back, ring in a few days i'm told after Doctors had a look, if its all ok we wont contact you !!!, I explained thats not great, and i would at least expect a text or e mail to say " all is normal ", a stroppy and rude receptionist talks over me as if i'm something she's trod in . How dare you speak to patients this way ! Its not the first time this practice is slated for its attitude, especially at the front desk. In the private sector you'd be sacked, or wouldnt still have a business, but as she works for the NHS, i guess the world owes her a living, so you can be as rude as you like and people still HAVE to come back. Next time i am face to face with a doctor, i will take this attitude up with him. dreadfull attitude from an uncaring member of staff who should NOT be interacting with patients in any way.
Nov 19th, 2020

Oct 10th, 2020