Baker Estates

Soon to be found out. Good luck withholding monies that are not yours. Love how people assume, everyone is below you and dont understand the laws. Maybe check working backgrounds of people you are dealing with Lorna Pockington/Duley. Authorities aware and will be touch.
Apr 2nd, 2023

Literally a thief, takes people's money and doesn't pay it to the council accordingly. She encourages people to pay multiple deposits for the coming months and then runs off with no warning. Don't trust this Estate.
Mar 13th, 2023

Positive: Professionalism, Quality
Jan 22nd, 2022

Critical: Professionalism
Sep 27th, 2021

Nightmare service, never again! Be aware of this agency and agent Lorna Brockington in particular. This has been the worse service I've ever experienced, with the agent in question deliberately withholding information about the property I was looking to buy as a first time buyer. Even though agreed with the agent that various checks would need to take place, I had to go directly to the solicitors as it appeared it was not in her interest to push important matters further which delayed the process by another 4 weeks. At one point she tried to force me into forgetting about all the necessary checks by saying 'any checks and repairs that need to be done in the house should be done after purchasing the property', even though my surveyors explicitly said to get someone in before, in specific to look at the roof. This was during the stamp duty holiday which she tried to used to her advantage and rush the sale. I paid for the legal searches and was awaiting the results however, she acted impulsively giving an ultimatum for me to complete the exchange, and threatened to put it back on the market, which she did as I was still proceeding with the sale, which at the start she gave me her word that she would not do. She's been extremely rude through all communications, and at times abruptly ending matters which have not yet been resolved. She doesn't stick to her word, often backtracking on promises, and would act immorally to complete a purchase. Be as due diligent as possible if you decide to use this agency; I will be taking this matter further with Ombudsman.
May 11th, 2021