China Inn Chinese Restaurant & Takeaway

Food : 4/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 1st, 2023

Good food, terrible timing - I have been going here for years, but recently the wait times have been nothing short of abysmal. For the last few visits I have called ahead , and arrived at the specified time only to wait another 45+ minutes to get my order. Today, there were 3 ore more customers who had waited over an hour. The galling part was that 2 walk in orders were taken and served (sizeable orders) whilst I was waiting. When I asked for an update it would be another 20 minutes. This is such a shame as the food is good, but the kitchen is unable organise themselves. They dont start cooking the food until after you arrive and even then, when pressed. I never did get my order.
Mar 23rd, 2023

Never again
Mar 20th, 2023

Unfortunately I made the mistake of ordering food from here online. Ordered at 5pm. Got told it would be 45mins....paid for it...then told it would be here between 6.35 and 6.55. got a text at 656 saying on way. Finally calling them 3 times they admitted at 727 they hadn't even cooked it so had to cancel and get something else. I'd never use again
Mar 11th, 2023

Put in an order online with just eat at 5pm which was around 45 worth of food, it say delivery between 6.30 and 6.45 at 6.58 got a message to say food on its way. At 7.10 phoned shop got told to hold 3 times but ended up being cut off. When I got through I said no to her going to check and get back to me I said sort it now, found out food was still being cooked at gone 7.10pm so it was still going to be await. If they can't handle the orders why take them why not stop online orders until they have caught up completely ruined mothers day meal as we had to cancel at the thought of not getting our food we ordered at 5pm until at least 8pm on a Sunday. We are now waiting for a full refund from China Inn which is a different name on just eat so not sure what that's all about. Will never order online again
Mar 7th, 2023