La Famiglia bexhill

Vegetarian options: Happy to include a vegetarian option. Dietary restrictions: Dietary requirements arranged in advance. No dairy or gluten.
May 1st, 2023

Food : 3/5 | Service : 4/5 | Atmosphere : 4/5 More
Apr 11th, 2023

When we arrived they had to move a couple who were eating their dinner to another table as they had the incorrect number of seats laid out. Then when we ordered garlic bread as a side the waitor was quite firm and said "No, not as a side, I recommend you have it as a starter or not at all..." (Ok you must know me better than I know myself!) They lost track of which calzone had/didn't have olives so it was russian roulette for the poor soul who didn't like olives. The pizzas looked like Dr Oetker frozen pizzas which had been oven cooked for 25 minutes, most people left most of theirs as they were dry as a board with 2 inches of crust and little in the way of toppings too. I'm told the ravioli was nice but it was a very small bowl. The Carbonara was not so nice. The waitor didn't seem to know what he was serving and asked "who has ordered cake" when dishing out the tiramisu. The main waitor was quite touchy feely with some of the guests which was off-putting. He also tried to guilt one of the guests into drinking alcohol as they weren't driving. But to their credit we were given a couple of bottles of wine at the end (based on other reviews I think this is standard procedure when customers leave a lot of food). To pre-empt your response: Don't tell me I could have spoken to you and you would have resolved things. There was no point in us complaining as there is nothing you could have done to rectify any of it, god forbid you bring out another pizza. The food was consistently not up to scratch and sometimes it's better to just cut your losses and vow to never return, than to cause a fuss at a celebration meal. Don't try to discourage bad reviews as it's useful for potential customers to read these reviews to get a full view of other customers' experiences, good or bad. If bad experiences weren't reported it would give a false account of experiences at the restaurant. I don't usually write reviews but I felt it was my duty to report these issues to others so that they can avoid the same fate, or at least know the risks if they decide to proceed. Don't tell me that I'm a keyboard warrior insulting you for no reason. I'm not insulting you, I'm just recommending you either improve your pizzas, or don't serve them at all. Perhaps ask Monellis/Picasso Express/Rustico for some advice as they seem to have it nailed.
Mar 21st, 2023

It was my first experience at this restaurant and most certainly will not be going back. The food was warm and very underwhelming . After complaining the staff didnt seem to care.
Mar 2nd, 2023

Calves liver and lobster thermidor on the menu. So cruel and out-dated.
Feb 11th, 2023