mydentist, Crewe Road, Haslington

Utterly the worst dentist ever they don't care about people whatsoever my daughter 14 now last sat them when she was 11 just pre covid in 2019 spent ages could not get to see a sole during covid, now when the orthodontist has suggested a tooth removal sorry not on our system anymore my daughter family have been using that dentist since 1999 but since the lady who owned it sold to the could not care less My dentist ....this is what happens lack of care watch the fools reply saying they extended their time from 2 years to 2years 6 months u=yet covid ran for nearly two years and I was always asked could i give it a few months and telephone again
Apr 25th, 2023

Best dentist I have ever had
Oct 8th, 2022

Had a great experience at the dentist from receptionists to the dentist and his assistant recommended great job done well
Sep 9th, 2022

I would give zero stars if it was an option. Yesterday I had the worst experience with this dental practice. I recently broke a tooth and have been in agony with it. I called early yesterday morning and made an appointment to see my dentist. They had a space at 4.35pm which was fantastic. My husband was at work so I had to drive myself. Im terrified of driving at night but the pain was so bad that I just had to. For the past few days I have been taking paramol which is incredible for dental pain but unfortunately makes me drowsy. I deliberately didnt take any pain relief because I knew I had to drive to the dentist for my appointment. I left home in good time and missed the turning on the roundabout meaning I ended up going the long way through the lanes causing me to have a panic attack. Long story short. I got to the dentist practice at 4.40pm. 5 minutes late for the appointment. My fault I know! I was stood outside for a further 10 minutes waiting for the receptionist to come and open the door. They keep it locked to stop walk ins due to covid (fair enough) so when the receptionist finally came to the door I was 15 minutes late for the appointment. The receptionist lied and said she had looked outside and saw I wasnt there. This is not true. I was visibly shaken and obviously in a lot of pain. The receptionist wouldnt even let me in the building to try and explain what had happened. She just said that because I was so late the dentist refused to see me. That was a blow. A further blow came when she informed me that the dentist may not have seen me anyway due to the appointment being made in error. Im no longer on their books because Ive not had a check up since 2017. Ive been to the dentist at least once a year for something or other so its not like Ive just not been. so I put myself through the drive there, without pain relief to be told that I would have probably been turned away. Frankly I found the receptionist to be incredibly rude, abrupt completely without empathy. I want to be completely honest and say that anytime Ive seen the dentist he has been wonderful, professional and always put me at ease. The receptionist on the other hand is in the wrong job. A people person she is not.
May 1st, 2022

The staff were so friendly and helpful. It was my first time in 2yrs visting a dentist due to Covid so i knew it would be painful. However, the hygienist was considerate, gentle and offered great advice to help at home.
Jan 23rd, 2022