The Brasserie at Crewe Hall

We enjoyed an excellent meal here the other week. The Steak was cooked perfectly and the staff were very friendly. A nice relaxed meal in some lovely surroundings.
Jan 20th, 2023

A really uncomfortable dining experience tonight. The food we eventually received after an incredible wait was lovely, however, not as described on the menu. If you only deliver one type of bread and chips, do not advertise several different ones on the menu. Also got a single piece of toast with a pot of pat so had to ask for more toast so the rest didn't go to waste. Every single member of staff seemed to come across embarrassed to serve you your food, which together with every single table around you raising complaints about your food made for an entirely uncomfortable dining experience. Didn't order dessert as who knows how long it would have taken to come, all desserts we saw served looked disappointing and most pertinently, we couldn't wait to get out of there!
Dec 23rd, 2022

Had chicken supreme . Just a dry bit of chicken . When questioning the staff was told that is how the chef serves it . No sauce and no flavours. Wont eat here again.
Dec 18th, 2022

Food : 1/5 | Service : 4/5 | Atmosphere : 1/5 More
Nov 29th, 2022

It took 25 minutes for someone to take our order even though it wasnt busy. People Who came after us were served before us. We ordered a bottle of Prosecco which was plonked on the table so we opened it ourselves and poured it into our wine glasses. (Prosecco glasses werent offered). When my tiny steak came nobody asked if I wanted any sauces or if the meal was ok. The food was mediocre and our waitress clearly hated being there. I know most people dont enjoy their job (myself Included) but you should hide that when dealing with customers. The hotel itself is lovely.
Oct 22nd, 2022