A secret garden
Hours
Chamber Rating
-
rebekah tunstall
Another beautiful arrangement! After only a phone call, you've once again delivered a lovely bouquet. Living miles away, I can't get to the shop to choose so I leave it to you. Never been disappointed with the choice and friendly service. Great value and speedy delivery. Thanks again!
Jan 25th, 2023 -
Declan Ryan
Excellent customer service Beautiful flowers 10/10
Jan 14th, 2023 -
Joanne Witham
Flower at very high standards n delivery always use these
Oct 9th, 2022 -
Jan Palliser
Very disappointed in the quality of their flowers and service. Ordered an Angel for my great niece, paid extra to have a sash with her name on that was missed off, and some of the flowers where brown, as I live in the south I obviously trusted this establishment to provide top quality flowers, not just because they should and this was for a funeral, but more importantly this was a childs funeral, they did not only not deliver to my expectations but the lady I spoke to kept talking over me on the phone when I was asking her to explain how the flowers would turn so quickly on the day, she said that two florists had checked over the Angel before it left for the funeral home, which I find hard to believe, given the fact that they missed the brown flowers, and didnt even realise between the two that the sash was missing! They get very argumentative when challenged about their products and service they provide, your customers are paying a lot for your products and service, you could do well to listen to them. Looking at some of the reviews on here going back in to years you clearly dont, or learn by your mistakes. Wont ever buy from this florist again!
Sep 25th, 2022 -
Jackie Stevens
Paid for corsages which I specifically told them that this was an extremely difficult situation as I needed them for my granddaughters funeral. I explained how I wanted them to look . The shop is quite expensive which I didnt mind thinking the task would be carried out at a high standard.. to my dismay the flowers were atrocious . The white flowers were browning also the dusky pink roses to which Id asked for baby pink flowers were also turning brown. I returned and requested refund would not recommend to anyone if your in a delicate place in your life and just want things to be as you requested
Sep 8th, 2022
Contact Info
- (142) 928-1018
Questions & Answers
Q What is the phone number for A secret garden?
A The phone number for A secret garden is: (142) 928-1018.
Q Where is A secret garden located?
A A secret garden is located at 68 Elwick Rd, Hartlepool, eng TS26 9AP
Q What is the internet address for A secret garden?
A The website (URL) for A secret garden is: https://m.facebook.com/pages/category/Florist/A-Secret-Garden-985805811433854/
Q What days are A secret garden open?
A A secret garden is open:
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Q How is A secret garden rated?
A A secret garden has a 4.5 Star Rating from 41 reviewers.
Hours
Ratings and Reviews
A secret garden
Overall Rating
Overall Rating
( 41 Reviews )rebekah tunstall on Google
Another beautiful arrangement! After only a phone call, you've once again delivered a lovely bouquet. Living miles away, I can't get to the shop to choose so I leave it to you. Never been disappointed with the choice and friendly service. Great value and speedy delivery. Thanks again!
Declan Ryan on Google
Excellent customer service
Beautiful flowers 10/10
Joanne Witham on Google
Flower at very high standards n delivery always use these
Jan Palliser on Google
Very disappointed in the quality of their flowers and service.
Ordered an Angel for my great niece, paid extra to have a sash with her name on that was missed off, and some of the flowers where brown, as I live in the south I obviously trusted this establishment to provide top quality flowers, not just because they should and this was for a funeral, but more importantly this was a childs funeral, they did not only not deliver to my expectations but the lady I spoke to kept talking over me on the phone when I was asking her to explain how the flowers would turn so quickly on the day, she said that two florists had checked over the Angel before it left for the funeral home, which I find hard to believe, given the fact that they missed the brown flowers, and didnt even realise between the two that the sash was missing! They get very argumentative when challenged about their products and service they provide, your customers are paying a lot for your products and service, you could do well to listen to them. Looking at some of the reviews on here going back in to years you clearly dont, or learn by your mistakes.
Wont ever buy from this florist again!
Jackie Stevens on Google
Paid for corsages which I specifically told them that this was an extremely difficult situation as I needed them for my granddaughters funeral. I explained how I wanted them to look . The shop is quite expensive which I didnt mind thinking the task would be carried out at a high standard.. to my dismay the flowers were atrocious . The white flowers were browning also the dusky pink roses to which Id asked for baby pink flowers were also turning brown. I returned and requested refund would not recommend to anyone if your in a delicate place in your life and just want things to be as you requested