McDonald's

Nov 6th, 2022

If i could i would give 0 stars. Absolutely horrid experience every time and i never complaint but this time is unacceptable!! I ordered 2 flat whites over 10 min orders kept coming qnd passing through my order number , i asked one of the team members if she can chase my order , it was lost!! Again and is not the 1st time. I than had to wait another 5 min the coffees been sitting on the shell untill someone said ahh the 2 flat whites. no apology no nothing!! NEVER AGAIN. Thanks for running my day again!
Mar 24th, 2023

I recently visited the McDonald's restaurant in Hartlepool and overall, I had a decent experience. The location of the restaurant is quite central in Hartlepool, making it easily accessible for people living or working nearby. It's also conveniently situated within a shopping mall, so it's a great place to grab a quick meal during a shopping trip. One thing that stood out to me was the designated eating area in the centre of the shopping mall. It was nice to be able to sit down and enjoy my meal in a comfortable and clean space. However, I did find that the service was a bit slow at times. Depending on what you order, it could take up to 15-20 minutes for all the dishes to be ready. This can be frustrating if you're in a rush, but it's not a major issue if you have some time to spare. In terms of food quality, the burger was consistent with other McDonald's restaurants, and the chicken nuggets were decent as well. However, I did notice that the chicken breast in the salad was lower quality compared to other McDonald's locations. This might be because not enough people are ordering this item, so it's not being kept as fresh. I also noticed that some of the floors and tables were a bit sticky, but I was able to find a clean area to sit in without any problems. It's worth noting that the restaurant was quite busy when I visited, so some mess is to be expected. Finally, I did encounter a minor issue with the receipt printers from the ordering system being broken. However, the ordering function worked as expected, so this wasn't a major problem. Overall, the McDonald's restaurant in Hartlepool is a decent option for a quick and convenient meal. While there are some minor issues to be aware of, such as slow service and lower quality chicken in the salad, it's still a good choice if you're in the area and looking for a quick bite to eat.
Mar 14th, 2023

Food : 1/5 | Service : 1/5 | Atmosphere : 1/5 Recommended dishes Double Bacon & Egg Mcmuffin More
Jan 8th, 2023

Loads staff Frendly. Take out. never any salt. Food always cold. Staff calling for number 73 I was 17 and it was my order only 3 people waiting come on. Coke warm and flat. Always wait a long time for a fast food place seem just eat comes first. Staff member asking another staff member a question over ice cream. What's this it looks like dog shit topped with biscuits. Tonight I was really p***Ed off total joke I didn't go back for 6 months the last time I used them I will not be returning no this is the worst mcdonalds ever.
Nov 11th, 2022