McColl's

I must say Gillian is a credit to this shop nothing is to much trouble she is the most friendliest assistant that I've come across in this shop in the 11 years I've lived in Harthill , always a pleasure when she's on.
Apr 11th, 2023

Quality of service depends on whos working. Amy and Lucy have it to a tee, they go above and beyond to help where possible. You see those above and Katie? Busting their backs to get stock out, serve customers and keep the shop tidy and help you where possible. As did kym on the post office when she was there. Other staff members, including one young person mentioned in the previous comments sits on her phone at the counter glaring and giving the side eye as well as sarcastic comments if she acknowledges you at all. Its a shame one staff member brings it down and tarnishes the whole team as on general a lovely bunch, except for a few weaker characters who bring down the quality of customer service and let the shop lag. I feel for the people who dont drive or have the access to use facilities out of the village as this is their lifeline, and a sham of one it is.
Mar 27th, 2023

Great local shop , quality of service is always good & staff always very helpful
Mar 9th, 2023

It's a pity they don't know how to open on time
Aug 12th, 2022

Shocking customer service. Kim is a very rude and arrogant person. The staff never has a smile on their face. Glad I'm moving house because I won't have to deal with the self minded people who work there anymore. WILL NOT BE VISITING THE SHOP AGAIN
Dec 4th, 2021