Imagine Health & Spa
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Dower House Hotel, Bond End
Harrogate, eng HG5 9AL - (142) 386-0111
Hours
Chamber Rating
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Banico Neocleous
Nice and relaxing
Jun 27th, 2022 -
wheelsjay
OK but the owners decide to shut it down and inform the members on the gym notice board
Jun 21st, 2022 -
Courtney Levitt
We had a problem with our booking due to miscommunication with the booking agent and Imagine. Got treated like we were massively inconvenient when we came for our visit, we didnt kick up a fuss but got treated like we did. We got short attitude from the staff and it made our visit quite unpleasant. Wouldnt return but its a shame because the facilities and place is a lovely setting to have a relaxing weekend.
May 30th, 2022 -
melissa guy
Brilliant spa day, friendly helpful staff, gorgeous facial, small but nice pool and jacuzzi
Apr 19th, 2022 -
Laura Newman-Flint
Absolutely filthy. If I could leave negative starts I would. Dont waste your money. Floors havent been cleaned, sticky and dirt all over, no one informed us that we would need to bring are own flip flops type shoes. Walking barefooted on floors covered in mould and dirt. The spa and pool area again has green algae type mould especially on the floor in steam area. Pool is run down dirty and the top step down into the pool is black with dirt. Falling to bits hardly anything works. No drinking water, pretty sure you are meant to stay hydrated while having spa treatments. Ladies changing smelt so bad, so dirty. Staff are not interested, yes if you ask for something they will do/bring what you have asked for. When asked to why it was so dirty, reply is its getting pulled down. If you have paying customers it needs to be clean. Actually never been to anything like it before. Worst experience ever.
Jun 12th, 2022
Contact Info
- (142) 386-0111
Questions & Answers
Q What is the phone number for Imagine Health & Spa?
A The phone number for Imagine Health & Spa is: (142) 386-0111.
Q Where is Imagine Health & Spa located?
A Imagine Health & Spa is located at Dower House Hotel, Bond End, Harrogate, eng HG5 9AL
Q What is the internet address for Imagine Health & Spa?
A The website (URL) for Imagine Health & Spa is: https://imaginespa.co.uk/knaresborough
Q What days are Imagine Health & Spa open?
A Imagine Health & Spa is open:
Thursday: 6:00 AM - 6:00 AM
Friday: 6:00 AM - 6:00 AM
Saturday: 8:00 AM - 8:00 AM
Sunday: 8:00 AM - 8:00 AM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 6:00 AM
Q How is Imagine Health & Spa rated?
A Imagine Health & Spa has a 4.0 Star Rating from 106 reviewers.
Hours
Ratings and Reviews
Imagine Health & Spa
Overall Rating
Overall Rating
( 106 Reviews )Banico Neocleous on Google
Nice and relaxing
wheelsjay on Google
OK but the owners decide to shut it down and inform the members on the gym notice board
Courtney Levitt on Google
We had a problem with our booking due to miscommunication with the booking agent and Imagine. Got treated like we were massively inconvenient when we came for our visit, we didnt kick up a fuss but got treated like we did. We got short attitude from the staff and it made our visit quite unpleasant. Wouldnt return but its a shame because the facilities and place is a lovely setting to have a relaxing weekend.
melissa guy on Google
Brilliant spa day, friendly helpful staff, gorgeous facial, small but nice pool and jacuzzi
Laura Newman-Flint on Google
Absolutely filthy. If I could leave negative starts I would. Dont waste your money.
Floors havent been cleaned, sticky and dirt all over, no one informed us that we would need to bring are own flip flops type shoes. Walking barefooted on floors covered in mould and dirt. The spa and pool area again has green algae type mould especially on the floor in steam area. Pool is run down dirty and the top step down into the pool is black with dirt.
Falling to bits hardly anything works.
No drinking water, pretty sure you are meant to stay hydrated while having spa treatments.
Ladies changing smelt so bad, so dirty. Staff are not interested, yes if you ask for something they will do/bring what you have asked for. When asked to why it was so dirty, reply is its getting pulled down. If you have paying customers it needs to be clean. Actually never been to anything like it before. Worst experience ever.