O2 Shop Harrogate

Avoid ! They were incapable of verifying who i was, even though i brought in many forms of photo ID. Taking a simple card payment was also challenging. They did a great job of loosing a 10 year + customer Went straight to another mobile shop and didn't have any of the same issues there
Apr 22nd, 2023

My elderly neighbour went in to O2 yesterday for help... With His emergency mobile phone... Every time he turned it on was swallowing money.. From 40 to 3.70 in a week. I checked it.. The Internet was off.. and data roaming was off also. He went in and waited.. and waited... Three member's of staff... One serving and the other two were talking to each other... Not great. Long story short.. EE now has a new loyal customer..
Apr 18th, 2023

The worst service in the whole city. After the third attempt to resolve the issue regarding my sim card and the rude conversation with manager Tito, I just turned around and went to Vodafone. O2 lost me as a customer. I believe that you need to be more client-oriented and help when your customers need it and don't show who is the big boss of your shop. Good luck!
Mar 9th, 2023

Visited today as had previously bought a new Google pixel phone and had some questions about it. Greg was brilliant. Very knowledgeable, patient (as I'm untechnical), answered my many questions and provided brilliant customer service. Thanks Greg
Mar 4th, 2023

Very helpful nice set of guys
Jan 29th, 2023