British Red Cross shop

Visited the shop recently. Wonderful staff members. Very helpful staff and good stock. Found some lovely items. Will definitely be back :)
Feb 27th, 2023

Lovely charity shop on Harrogate where you can find high end brands at bargain prices. Zara stock always new and trendy. Both the staff and the volunteers are always friendly and helpful. Highly recommend as shopping here does contribute to a great cause.
Feb 13th, 2023

Nice collections including donations from Zara, M&S. Some items had labels cut out. The very dark haired woman who appeared to be the shop manager at the time seemed like she was hovering around me and watching me and not any other customers in the shop.
Dec 15th, 2022

Friendly staff, amazing stock, found such a good bargain with new Zara stock!! Must visit
Oct 25th, 2022

I have visited one of the Red Cross stores in Harrogate and was treated to an absolute disgrace, while collecting items at store to try on, the shopping assistant started following us around making comments will we be trying these on as its only 3 items per customer, to which Ive said I was ok with. When came to try it on, another lady came out of the changing room with 4 items to which Ive challenged due to fact I was made feel like a shoplifter! I have never stole a thing in my life! I had to call the lady out on it and told her how I felt she was treating me. No one else were treated this way in the store, followed around and changing rooms guarded while we were trying on the items. I will not publicly name the particular member of staff. I have ended up purchasing 3 items that could have been more due to fact how I felt and being rushed around. I got to say there were no other people wanting to try anything on. This is a charity organisation and really in need of funds, therefore staff should be trained in better customer service. I got to admit, rest of the staff were lovely and treating us as customer should have been treated. I have put a complaint in which was investigated, apparently the staff members intention was nothing how I was made feel, which of course are lies. AVOID at any cost! There are other lovely charity organisations around the area who will really go out of their way to treat you with respect.
Jan 19th, 2023