Harrogate District Hospital Emergency Department

Had to visit here as my partner sliced her finger with a serrated bread knife. The staff are amazing, friendly, patient and caring. They are quick and efficient and the part of the hospital we visited was exceptionally clean and tidy. Given the reason we were here, it was still a very good visit.
Apr 1st, 2023

At 4am went to A&E, 4 hours before seeing a doctor. Appalling waiting room.
Feb 2nd, 2023

My 9 month old granddaughter is at Harrogate A&E with high temperature over 39 degrees, it has been nearly 4 hours and no one has seen to her yet; it is a disgrace.
Jul 4th, 2022

Dreadful. Like a scene from MASH , Some very poorly people clearly needing urgent medical attention waiting 2 1/2 hours just for triage then 6 hours to see a doctor. My relative was in severe abdominal pain after a endoscopy the day before was told 2 1/2 hours to see a triage nurse , just too much in pain for her to sit in a chair for 6 hours, Will have to try again tommo via the GP and hope that she doesn`t have something life threating.
May 16th, 2022

Been here twice and both times were awful. First time was with my 3 DAY OLD baby who had suspected sepsis, we were left waiting about 6 hours before being seen. Once we were finally seen we were sent straight upstairs and had to stay in hospital for 4 nights because he was seriously ill. Yesterday I was in with my 7 month old who had swallowed something possibly toxic, referred in by 111. After 4 hours without even being seen by triage, I asked the receptionist if she knew how long it would be and she couldnt even find our name on the list so Im almost certain shed forgotten we were there, and she said were next to be seen. 45 minutes later we still hadnt been seen. I asked again and got shrugged off, Ive never met a more rude or dismissive receptionist. I told her that I was going to take my son home and if he gets sick over night Ill call an ambulance or take him in and she didnt respond. So we got home and 2 hours later we got a rude phone call from a nurse asking why we had taken him home without telling anyone, even though we had told reception. In the whole time I was there, nothing in the waiting rooms was cleaned. There were kids being sick, clearly very ill and not even a packet of wipes to clean the seats. The kids waiting room joins onto the triage room and all we could hear in between patients was the nurse and support worker chatting and laughing away about their weekend plans and how they like their coffee, which just made the waiting even worse. All round very badly managed place with a horribly rude receptionist.
Nov 15th, 2022