Virgin Money
Hours
Chamber Rating
-
Karen Dobb
Terrible service. 30 min wait in a queue to get told you need to see someone else at the back of the bank, then to wait another 25 minutes to get a photo copy of your marriage certificate to then get told oh we have just changed your savings account not your main bank account , you can fill this form out and bring it back to us absolute waste of time Im thinking of changing my business bank and going somewhere else as customers service is everything!
Nov 10th, 2022 -
amber doberman
Been there now 3 times during regular banking hours and it's shut. No mention of it when checking Virgin Money branch opening times .
Apr 29th, 2022 -
Claret Anbaloo
If I could score zero I would - my company suffered a fraudulent transaction on July 24, 2019 - Yorkshire Bank have yet to make one call to us and have done NOTHING to help us resolve the case and recover the funds. Appalling service - they just don't care. AVOID!!
Mar 8th, 2022 -
Lee Davis
Saw Sarah the Branch Manager today who was fantastic. Extremely helpful and even set up the app for me. First class. Thanks Sarah.
Nov 9th, 2021 -
Jane Bruce
You cannot get in contact with them easily well at all , dreadful customer service I e migrated to First Direct
Sep 4th, 2021
Contact Info
Questions & Answers
Q Where is Virgin Money located?
A Virgin Money is located at 21 James St, Harrogate, eng HG1 1QU
Q What is the internet address for Virgin Money?
A The website (URL) for Virgin Money is: https://secure.ybonline.co.uk/
Q What days are Virgin Money open?
A Virgin Money is open:
Saturday: Closed
Sunday: Closed
Monday: 9:30 AM - 4:00 PM
Tuesday: 9:30 AM - 4:00 PM
Wednesday: 9:30 AM - 9:30 AM
Thursday: 9:30 AM - 9:30 AM
Friday: 9:30 AM - 9:30 AM
Q How is Virgin Money rated?
A Virgin Money has a 4.6 Star Rating from 10 reviewers.
Hours
Ratings and Reviews
Virgin Money
Overall Rating
Overall Rating
( 10 Reviews )Karen Dobb on Google
Terrible service. 30 min wait in a queue to get told you need to see someone else at the back of the bank, then to wait another 25 minutes to get a photo copy of your marriage certificate to then get told oh we have just changed your savings account not your main bank account , you can fill this form out and bring it back to us absolute waste of time Im thinking of changing my business bank and going somewhere else as customers service is everything!
amber doberman on Google
Been there now 3 times during regular banking hours and it's shut. No mention of it when checking Virgin Money branch opening times .
Claret Anbaloo on Google
If I could score zero I would - my company suffered a fraudulent transaction on July 24, 2019 - Yorkshire Bank have yet to make one call to us and have done NOTHING to help us resolve the case and recover the funds. Appalling service - they just don't care. AVOID!!
Lee Davis on Google
Saw Sarah the Branch Manager today who was fantastic. Extremely helpful and even set up the app for me. First class. Thanks Sarah.
Jane Bruce on Google
You cannot get in contact with them easily well at all , dreadful customer service I e migrated to First Direct