Serena Hart

The woman working behind the counter ignored us completely? Strange vibe.
Apr 10th, 2023

I wouldn't recommend going in here. I have been in here twice in the past few months and left with a bad taste in my mouth. The first visit, I was ignored by the woman working in the shop, whilst she greeted an older lady entering after me. Today, my boyfriend and I received a very rude "good!" when we politely declined any help browsing. This is precisely how you don't get customers wanting to support a local business. I wasn't aware browsing and taking my time deciding where to spend my money was such a bad thing. Prior to coming to this shop, we had made purchases at two other independent retailers in the town, and in both were met with politeness and smiles, not rudeness. In the other two we were not made to feel as though we shouldn't have stepped foot in store, as I have been made to feel on both visits here. Avoid this store unless you're an older person, because I guess my millenial money isn't good enough for whoever runs this place.
May 12th, 2022

They assisted me in getting a beautiful jellycat, to which I couldn't find here in the states. Super responsive and very quick to ship. Thank you!
Jun 9th, 2021

Great shop, really love that they stock Annie Sloan chalk paint!
Jan 17th, 2021

A beautiful shop with different, interesting gifts and cards. One of Harpenden's little gems
Jun 9th, 2019