Historic Newspapers

Any company can be good when things go well, but Historic Newspapers really showed their lack of customer service experience when my order was incorrect. I amended the error less than an hour after ordering and it was not picked up by anyone until 1pm the next day. They told me it was too late to amend and that to make up for it, they can offer 30% off reordering. Who wants an incorrect product and then 30% off to have another bad experience? At least their Google reviews look real as their Trustpilot reviews seem bought and skewed.
Feb 11th, 2023

Feb 6th, 2022

Amazing choice of products. Speedy delivery and Dad was very happy with the gift.
Jan 26th, 2022

Terrible company. I do not recommend them at all. Their customer service is so poor. They ruined the surprise I had for my sister. The box arrived damaged. A customer service staff just wasted my time assuring a new box would be sent out and I waited more than a week. When I got in touch with them again, the person said " The delivery staff could not enter your apartment" sounds like they do not have my mobile number at all. It finally arrived but pointless as it was late.
Nov 27th, 2021

I ordered a book of birthday newspaper headlines dating from 1952 to the present. The cover and personalised first page were fine, the rest of it was tat. All black and white, even though newspapers have been colour for years. Not an item of historical significance, just pictures or royalty and female celebrities in revealing clothing. What a total and utter rip off for 62. Don't buy it, its rubbish and not a hope of getting a penny back.
Sep 16th, 2021