Phillips Funeral Directors

Jul 11th, 2020

They would not return my phone calls or emails. This made an already bad situation worse. We had a meeting and they did not know about our plan and tried to sell us another plan. In the end we where invoiced for additional cost, which were not included in the original plan and later on we were sent a reminder that they were going to start and charge us interest on the outstanding invoice. We complained in a letter in early October and still waiting for a reply. The last email referred us to an 0800 number so we were being passed from pillar to post.
Nov 12th, 2022

My family contacted the funeral directors twice last week following my mum passing away. Unfortunately we were told both times someone would call back that day but we had no response so decided to go elsewhere.
Oct 28th, 2022

We found all members of Phillips staff very pleasant to deal with & they were always at the end of the phone for anything that needed clarifying. They made dads passing less stressful than it could of been. I would not hesitate to recommend Phillips in the future.
Jan 8th, 2022

All arrangements for my husband's cremation were handled over the phone. I am grateful for the sensitive efficiency Luke dealt with everything. We had the service we wanted and I would recommend Phillips without hesitation.
Jun 27th, 2021