MTR Group Ltd
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The Pinnacles, Unit 10 Spire Green Centre
Harlow, eng CM19 5TR - (844) 693-1663
Hours
Chamber Rating
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Jay Patel
DO NOT USE FOR SAMSUNG TRADE IN. Sent my phone which had no issues. Got an email to say that it was "damaged" and "tampered with". They claim the colour was wrong and so demanded 50 excess. The phone was in near mint condition. These guys are crooks. They will use any excuse to squeeze cash from you. I've reported the incident to Samsung. Samsung have told me that they have had numerous similar complaints and are investigating MTR.
Apr 6th, 2023 -
Michal Beyker
Mar 12th, 2023 -
Tho N.
Followed all the instruction, sent the phone. Payment said to be sent but I never received them on my account. Called them back to ask for it but they said payment is already sent, I have to deal with the rest. Later on, I receive an email saying that my future trades will be suspended. Wait, what? Scam artist!
Mar 3rd, 2023 -
Alistair Mackay
No issues on returning an old phone and getting same money as quoted by Samsung. Not all terrible experiences you know! Posted on Saturday and got money a few days later. Pretty good
Feb 28th, 2023 -
SMC Pool
Terrible repair company. The process to get several phones replaced took over a month, hardly any communication from MTR and when the devices finally came back, only half of them were reassembled properly (the backs weren't quite stuck on properly). Two of the devices I have given out have already come back, one with continuous shutdowns and the other with an earpiece fault. Avoid at all costs.
Feb 27th, 2023
Contact Info
- (844) 693-1663
Questions & Answers
Q What is the phone number for MTR Group Ltd?
A The phone number for MTR Group Ltd is: (844) 693-1663.
Q Where is MTR Group Ltd located?
A MTR Group Ltd is located at The Pinnacles, Unit 10 Spire Green Centre, Harlow, eng CM19 5TR
Q What is the internet address for MTR Group Ltd?
A The website (URL) for MTR Group Ltd is: http://mtr.co.uk/
Q What days are MTR Group Ltd open?
A MTR Group Ltd is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is MTR Group Ltd rated?
A MTR Group Ltd has a 1.6 Star Rating from 36 reviewers.
Hours
Ratings and Reviews
MTR Group Ltd
Overall Rating
Overall Rating
( 36 Reviews )Jay Patel on Google
DO NOT USE FOR SAMSUNG TRADE IN.
Sent my phone which had no issues. Got an email to say that it was "damaged" and "tampered with". They claim the colour was wrong and so demanded 50 excess. The phone was in near mint condition.
These guys are crooks. They will use any excuse to squeeze cash from you.
I've reported the incident to Samsung. Samsung have told me that they have had numerous similar complaints and are investigating MTR.
Michal Beyker on Google
Tho N. on Google
Followed all the instruction, sent the phone. Payment said to be sent but I never received them on my account.
Called them back to ask for it but they said payment is already sent, I have to deal with the rest. Later on, I receive an email saying that my future trades will be suspended. Wait, what?
Scam artist!
Alistair Mackay on Google
No issues on returning an old phone and getting same money as quoted by Samsung. Not all terrible experiences you know! Posted on Saturday and got money a few days later. Pretty good
SMC Pool on Google
Terrible repair company. The process to get several phones replaced took over a month, hardly any communication from MTR and when the devices finally came back, only half of them were reassembled properly (the backs weren't quite stuck on properly). Two of the devices I have given out have already come back, one with continuous shutdowns and the other with an earpiece fault.
Avoid at all costs.