Barclays Bank

Absolutely terrible service. Came late for an appointment and explained I lived quite far and traffic was terrible. No chance to be schedule in despite the urgency of my matter. Next appointment availability in a month time! Definitely a joke
Mar 19th, 2023

Rubbish customer service. It gets worse all the time. You should be ashamed or out of business.
Jan 16th, 2023

Very long queue and 2 customer service desk work as usual. Better to close the branch than bad service
Dec 23rd, 2022

Very poor. Currently waiting in a queue and the cashier is more concerned with having a good conversation about non related bank enquiries from a friend at the desk.... waiting to be served in a 8 person queue! I understand branch are closed elsewhere however its so frustrating to see conversations about non banking stuff!!!!!!! Poor branch
Oct 16th, 2022

I do not know what sort of people are writing bad reviews. The staff here are lovely and yes sometimes the queue is a bit long but that is not their fault. I think that some of you need to get a life and stop moaning. So what if a member of staff wants to have a chat with a customer is it really going to ruin your day? I bet that you would be complaining if they were like robots to people. I suggest that you are thankful if there is s queue as this may be the only thing keeping this bank open as many have closed in Caterham. So put up or shut up and use it or lose it. Your choice!
Oct 4th, 2022