Multicell International Ltd

Same problem as Ian Scott! Bought a Lucas battery which failed to keep its charge after just a few months. I use a CTEK charger to keep it charged but now it will not take a charge at all. Told this is wear and tear and there is no guarantee. Also told this battery will wear out in less than 12 months. So its really an expensive throw away battery and not really rechargeable. Shoddy response from a large company. Dont waste your time or money dealing with these people - instead buy elsewhere from those that will offer genuine customer service.
Dec 27th, 2022

Bought a ride on battery from their online eBay outlet to replace a previous 4 year old ride on mower, was sent a Lucas which lasted 3 months so sent back under warranty to be told its not a manufacturing fault technical dept advised it was either cracked terminals/ undercharging or overcharging despite the fact its always been used on a smart charger to avoid any such issue, bottom line had the battery 3 months sent it back no refund despite Lucas having a no quibble guarantee on their website so the supplier really should have no problem replacing the unit, Consumer rights ignored ( under 6 months you have the legal right or repair or replace ). Update Lucas have replied positively and trading standards will now take it forward.
Aug 6th, 2022

I was unsure which battery I needed and this company were fantastic. The Chat line made useful suggestions and the sales counter staff member was very helpful. First class service
Mar 18th, 2022

Nov 19th, 2021

Outstanding Service from Multicell from the first email enquiry to the collection of the 2 Leisure Batteries for our Motorhome James on the Trade Counter was Fantastic Great Customer Service Highly Recommended
Nov 3rd, 2021