Forest estate agents ltd

Terrible customer service
Jan 18th, 2023

I have to say it was nothing less than a pleasure working with these people. They showcased the utmost patience and cooperation in my experience with them. Id like to especially point out how helpful Kirsty wedge was during the entire process. Id definitely recommend using their services
Sep 27th, 2022

Hello Chiara, I read your review of Forest Estate Agents and I am sorry that you feel this way. The property you are referring to belonged to my late mother and I am one of the executors responsible for selling it. I would like to answer each of your points individually so that you will understand that there is nothing underhand going on and the property is certainly NOT being sold to their mates on the cheap. Firstly, I am completely satisfied that every offer that was made was passed onto me for consideration. Although your offer was definitely not the highest that we received, it was slightly higher than the one I had ALREADY accepted. I decided to stick with those buyers because I had already agreed to accept their offer and they had no chain and were therefore able to move quickly. Integrity is also very important to me and I try never to go back on my word. You say that your chain was in a good position to proceed. We wanted to sell the house quickly and not waste months waiting for others to buy/sell their property before we could proceed, therefore we didnt want to get involved with a chain so I would have always given consideration to first time buyers or those who had already sold their property rather than just accepting the highest offer. Finally, it was very important to us all that the house remains a family home as it has been since my grandparents brought it when it was first built. We are the only family who have ever lived in the house and no of us were keen on it being divided into bedsits. Hence the instruction to Forest that we would not consider any HMOs. When your offer was put to me, there was absolutely no mention of you being an HMO so your bid was NOT ruled out on that basis. I hope my reply clarifies things for you. We all do things rashly when we are angry or disappointed but I think the proper thing for you to do now is to delete your review and replace it with a written apology because you have unfairly and incorrectly libeled a well respected and long established business and accused them of probably one of the worst things you can accuse an estate agent of. Good luck in finding a property that is right for you.
Jun 8th, 2022

Very pleased with the fantastic service offered by Forest, and would recommend to anyone.
Jun 5th, 2022

Nice
Jun 4th, 2022