Independent Ducati Diagnostics

I took my Multistrada to IDD to have a Desmo service carried out and to have the belts changed. The bike was finally ready for collection a week and a half after being dropped off, during which time I had to chase Bryan for updates. Eventually, when I got the Ducati back it was leaking oil, which it hadnt done previously. Bryan confirmed that he had spotted the leak, but let the bike come back to me anyway. Following an increasingly terse communication exchange with Bryan he finally refused to address the issue and some others Id spotted, despite having been paid a little over 1500 for his work. Poor service levels from a garage that seems to have too many bikes to repair at one time. Id look elsewhere before taking a Ducati to IDD.
Jul 21st, 2022

Used IDD for work on my V4S. Including , diagnostics to clear fault codes, changing fuel tank, tyre change and maintenance to chain and sprockets. Top class service from Bryan always. Would recommend! Services: Brake service & repair, Tires
Jul 19th, 2022

Great find to get work done on my Ducati monster. Bryan is experienced and knowledgeable and is really clear and fair with pricing and work, always discussing options so you can agree best route for you. If you own a Ducati you should check him out.
Jun 26th, 2022

Just want to leave this review for Bryan at Independant Ducati Diagnostics (IDD) at Hanslope near Milton Keynes Gave Bryan my 2013 Ducati Multistrada 1200 for various jobs, fit new brake discs, retaining bolts and pads, fit new chain & sprockets and install a quickshifter I collected the bike today and found that Bryan had taken the trouble to set up the quickshifter by linking to his phone, and test rode it to ensure he handed it over in perfect running order The ride home was fantastic as I could feel the benefit of the work that had been done As ever, Ive been really impressed by the communication I got through the process using several pictures he sent via WhatsApp so I could see progress and the way he cleaned and lubricated the parts as he stripped and replaced Using IDD gives me confidence that the bike will go on for years as his expert eye can spot things pro actively meaning I can get maintenance done before facing any mechanical failures Im off to Norway up to Nordkapp in June, and I have faith that my Ducati will get me there and back without missing a beat, due to Bryans attention to detail I highly recommend my fellow Ducati owners to contact Bryan at IDD, and discuss work you need doing You wont be disappointed!! Services: Electrical repair, Brake service & repair
Jun 2nd, 2022

Positive: Professionalism, Quality, Value Services: Oil change, Engine repair
Feb 12th, 2022