Sainsbury's Local

The staff is rude...
Apr 22nd, 2023

Shambolic service. I picked up an Argos parcel. Parcel broken. Returned same day. They did not process the item. It was sent out of store with no paperwork. The store lost it. Store duty manager not concerned. Argos wont refund as due to processing fault I have no proof I returned it. Dixon new duty manager failed in his promise 3 times to call me back despite careline telling him to call me. Dixon is ineffectual and a sorry excuse for a manager. He should go back to the company he worked at previously and read up on customer service because he doesnt know the meaning of it. He refused to apologise and told me to deal with the night manager Trushar, as it was her fault. He passed the buck. Pathetic service. Dixon is truly shambolic kabir and Trushar are the only managers who are customer focused and care about customer satisfaction. Store manager is excellent. Customer focused and personable. Dixon had another go at me today as to why I have made a formal complaint about his attitude. Dixon is rude, incompetent and downright confrontational. When told Id made a complaint, he laughed. Customer service is lower than a snakes belly and you cant get much lower than that! The general store manager and duty managers , Kabir and Trushar are excellent. Sadly theyve been lumbered with Dixon whos dont care attitude is loosing the store loyal customers. Please get rid of Dixon for he is antagonistic and very rude.
Apr 21st, 2023

A very optional and usef friendly supermarket and open for long hours. Excellent prices.
Apr 15th, 2023

Beware this store. I bought lots of red ticket mark sale items. I was charged full price. Had to go around the store again with the manager checking with receipt and tickets. Twice as long I just left, life's too short.
Feb 26th, 2023

(Translated by Google) Great local (Original) Great locaal
Feb 14th, 2023