Gearone Autos

I initially left a positive review however I have since had issues and the customer service is awful. Avoid at all costs. I bought a car and upon test driving noticed that the AC was not functioning correctly, the owner told me that the light was on and it was kicking in and functioning correctly it just required a re-gas. , he told me it would cost 70 and gave me the deduction from the cost of the car which I agreed. Howewhen I had the gas done they told me that the gas wasnt the only issue as the engine fans are not working and possibly the compressor is also faulty. After endless attempts at contacting I finally received contact back to inform me that I had accepted that the ac had a fault and took 70 as acceptance to this there for it is my issue, I am absolutely furious. So far I have spent 67 - re-gas. 65 - diagnostics test. 295 - fan controller replacement. This has managed to get the engine fans running again to prevent an overheat but unfortunately the ac compressor has gone. I have been quoted 895 to replace! 1,322 is not quite a 70 re-gas. Do not trust these people.
Aug 28th, 2022

Bought a car from this dealership 2 weeks ago. There is a beeping noise coming from the dashboard. Gearone Autos said they would send me the address of a mechanic to take it to, however I have chased several times and they still haven't sent it. I have since taken it to a Toyota dealership and they have advised that the clutch is faulty and needs to be replaced urgently. They also advised that 2 of the tyres need to be replaced urgently. Neither of these things were made aware to me when I purchased the vehicle. Would strongly advise against purchasing from this company.
Mar 21st, 2022

Nov 15th, 2021

Dec 23rd, 2020

I advise anyone to stay away from this dealer. They are not professional and very misleading in their communication. I bought a car less than a month ago and had issues with the window. They said they will send me to mechanic to fix issue. Which they did but travelled far from herts to London only for mechanic to guess the issue and not diagnose it wasting my time and petrol. The dealer then said I have to pay to fix the car even though I said that I prefer to go to my local mechanic as I have young kids and need the car. They should have been honest from start not sending me to their mechanic far away only for me to have to pay for it Im absolutely shocked by their after care. I have given them lots of business and clearly they do not value their customers. Please stay away from them.
Dec 5th, 2021