Westgate House

Apr 1st, 2023

Human/pets always pee in the elevator you can smell weed through the air freshening system since there is no window in the flats, very unsafe and your car window probably get smashed couple of times by the thief, and another funny fact is the cooker hood blow the air into your flat from the top you will regret living here
Jan 29th, 2023

Extremely bad property management
Jan 29th, 2023

i moved in 2021 july. have to say the apartments here are really new and i love the air con & gym (simple but enough tome). while , the parking here is really hard and not safe. many many cars got window broken so i wouldn't recommend here to people who have cars. also, lower floors don't have window. you only use ventilation to fresh air inside. it's okay to me because less dusts, but my boy friend really hates it because no fresh air.
Nov 17th, 2022

- Cheating Agency, before confirm the renting, the property agent said the car parking bay was cost 100 pounds per month, After confirmation, they said there were no more car parking rent by them, ask to contact the property parking team for enquiry. The real charge should be 200 pounds per month. - No guest parking, just checked with concierge, they had no guest parking to be offer but there a lot of empty parking space within the building area. - No flexibility of rent of parking bay, only offer 6 or 12 months without any flexibility if the apartment renting only few months left. - Ignore the tenant reporting, all of the lockers in gym room were unable to work properly, reported to building manager but seems no intention to fix it which was already over 9 months. - Ignore the tenant reporting, no response on reported to the building manager due to suffering the frequently of big steps, jumping, dancing on the upper floor's tenant to make the whole apartment suddenly shocking and feel scary. - No further follow up action on the damaged appliance by Agency Property Manager, the old appliance had been replaced after the problem happened for few months. Unfortunately, the new appliance also had issues but no response at all. - No initiative and investigate the issue, reported no hot water supply in the apartment and explain how worst the situation and suffering for a certain time due to the matter happened at night time and suspended suddenly during bathing, only treat this as normal case and assign the handy man on day time to check then everything normal. When reported the situation didn't resolve then they started to place order a parts but needed to take few months, no one confirm the parts must be worked once replaced, in the meanwhile they offer you took the shower at the building facilities.
Mar 3rd, 2023