Handforth Post Office

Nov 17th, 2022

I don't know all the people who work at this post office. I've met the young ladies and they are amazing, so kind and helpful. Unfortunately there is one elderly woman who is very arrogant and rude to customers and it's serious. She even deliberately tried to sabotage the parcel i was sending by putting the sticker onto the bottom of the parcel (celotape) instead of the top (masking tape)
Nov 9th, 2022

Marsha was very helpful to me. I had some parcels and 1 was for Sweden. She helped me sort out the best postage costs. I have dyslexia and post office can sometimes be stressful. Thank you Marsha.
Nov 1st, 2022

Terrible, if the staff spent as much time doing their job instead of dressing up as pantomime dames something might get done.
Jul 25th, 2021

Very disappointed, Ive used this post office many times and usually dealt with a young lady. Today I came in and asked for help sending an international parcel when the older woman piped up being very condescending and sarcastic, I remained calm for while despite her best efforts although ultimately lost patience. I was simply asking how to attach the customs form to which I was told it should be packed in the box. When I explained the instructions stated a clear envelope she said well put it in a clear envelope. I asked if she had experience in sending parcels internationally, to which the response was we just accept the parcels, I asked again could she offer any advice on how best to do it, but I continued to receive sarcastic responses. This is absolutely not the way to handle queries and definitely not with a poor attitude. Ill be speaking with this post office on Monday.
Sep 9th, 2022