Next

A standard Next store over two floors. Helpful are staff and pleasant, always willing to help. Costa coffee cafe in the Next on top floor along with a PaperChase outlet.
Jan 26th, 2023

Next Home store. Very helpful lady, Val, approached us to offer assistance. Most shops you have to go hunting for someone. Helped us find exactly what we wanted.
Jan 19th, 2023

Jan 16th, 2023

Had a very positive experience with an employee called Josh baylon. Helped me a lot and explained in depth about different products. Deserves a high five.
Jan 11th, 2023

Bought some blackout curtains and washed them on 30 degrees (manufacturer label says 40), the inside became cut up, took them back to the store, staff Jackie called her boss, had me looking and showing them the cuts, really unapologetic or any ounce of customer service about them, just really like couldn't be bothered with you as a customer. Exchanged them for a more expensive set. Had same issues, even this time, washed them on a cold cycle. However other set was the same brand and were not cut (not that I could see). Had an argument with Jackie and 'manager' young guy, thought I should keep the unspoiled ones, even though obviously faulty curtain materials and could happen in the future. They were literally arguing with me, not wanting to give me a full refund! Could not believe it. Asked to speak to his manager...and guess what got full refund. Never have I been treated with such disdain from 2 shop workers, such arrogance about themselves. Need to remember we are the customers, and to respect that fact, not argue back. Cheeky!
May 3rd, 2023