Cedars Place Care Home - Stow Healthcare

My Mum was in hospital and is here for convalescence. From before day one, I was impressed. Judith called me as soon as she knew that my Mum was going there because she wanted to make sure my Mum's every needs were met. She asked what she liked to eat and all about my Mum's life,which was so nice. Hazel came over to pick my Mum's stuff up and also was asking about Mum, especially reiterating about my Mums little dog. My husband Paul and myself visited today, with both dogs and as Simone, a lovely carer, who treated my Mum like her own, wheeled my Mum out into the beautiful garden, I could see she would be happy there. Absolutely every person I met were happy and pleased to help. The rooms were spotless, as was the kitchen, toilets and communal areas. Thank you all for a superb visit. You have put my mind at ease and can't wait to see you all again. Lots of love, you wonderful caring people XOXO
Jul 25th, 2022

My mother has just moved in to the home, she was extremely unhappy and isolated before. She is changing day by day to a much happier self. The staff are fantastic, mum loves the food, she said "You get a proper portion here and it's good food". The food is what elderly people would have known in their younger days, wholesome, a good basic diet, nothing too fancy that they don't understand. As mum got out of bed to speak to me on the phone, the pressure pad on the floor was activated and a member of care staff was with her in 20 seconds. The standard of genuinely compassionate care from the staff is wonderful. I have fretted for some years about my mother's safety but I now rest easy knowing she is getting the care I would want her to have and she is safe, secure, and well looked after. If I had to mention a negative, its only that I can't have lunch with her and I have to pay 1:50 for a coffee when I visit her. Although I feel the cost of care is very fair compared to other homes- a little more for the relatives would be nice in a cup of tea and a biscuit. Mum was a manager of 2 care homes, and I have managed care homes including 120 bedded, so we know what good care is. Cedars Place is outstanding (as denoted by the CQC report). I can't thank the staff enough for their caring, professional attitude. I can see a bad review on here from 5 years ago, please disregard it, the management have changed and there is a totally new outlook on elderly care from what it used to be.
Apr 30th, 2023

My mother spent 2 weeks here in respite care. Staff are lovely. I would recommend this place.
Apr 26th, 2021

Wonderful food at THE CEDARS. Food hygiene at level 5. Had a great day last Wednesday enjoying food from around the world celebrating International Food Day. Residents and staff enjoyed small portions of tasters throughout the day..
Jun 26th, 2019

Can't believe what happen at cedars bylifts come in to cut the gas off and management have not paid the bills
Apr 26th, 2019