Furniture Factory

Real pity that these nice people let themselves down so badly on the customer service and communications front, they simply don't seem to have a clue about how to run a business. I have had several pieces of furniture made for my B&B. All of the 'solid' things have been great and look lovely (this is what the 2 stars are for, to cancel out the 0 stars I'd give the rest) but they made me a trundle bed with moving parts that were not strong enough. The wheels broke pretty much immediately, and the hinges broke after about 8-10 uses. Trying to get them to sort it out, or even return my calls, was a complete nightmare. After chasing for near on 2 months, I eventually gave up and figured out how to mend it myself and bought all the necessary extra expensive items I needed. They still haven't rung me back. Will not use them again because it is so stressful when anything goes wrong and for all the stress there has been no result.
May 2nd, 2019

Closed down
Aug 12th, 2022

Excellent service, well made wardrobe ,delivered on time, polite, professional service. Good to support local company. Would definitely recommend
Jul 17th, 2020

Aug 18th, 2019

Very friendly and helpful staff
Jun 11th, 2019