Le Metropolitain
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Hours
Chamber Rating
-
Paul Bailey
Jun 29th, 2012 -
Ryan Hughes-Francis (RHF)
Dec 16th, 2021 -
David Leedham
Sep 6th, 2014 -
Jordan Wallace
Jul 16th, 2014 -
Jen Hayhurst
Jun 10th, 2013
Contact Info
- (142) 230-0175
Questions & Answers
Q What is the phone number for Le Metropolitain?
A The phone number for Le Metropolitain is: (142) 230-0175.
Q Where is Le Metropolitain located?
A Le Metropolitain is located at Somerset House, Rawson St, Halifax, eng HX1 1NH
Q What days are Le Metropolitain open?
A Le Metropolitain is open:
Friday: 11:30 AM - 11:30 AM
Saturday: 11:30 AM - 11:30 AM
Sunday: 12:00 PM - 12:00 PM
Monday: Closed
Tuesday: 11:30 AM - 7:00 PM
Wednesday: 11:30 AM - 11:30 AM
Thursday: 11:30 AM - 11:30 AM
Q How is Le Metropolitain rated?
A Le Metropolitain has a 4.4 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Le Metropolitain
Overall Rating
Overall Rating
( 5 Reviews )
Ryan Hughes-Francis (RHF) on Google
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David Leedham on Google
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Jordan Wallace on Google
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Jen Hayhurst on Google
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Paul Bailey on Google
I realise it was a very busy day, with many Christmas lunches taking place, but the service we received was little short of lamentable. We were seated at our table and, although a drinks order was taken shortly after arrival, we had to wait a good 25 minutes to order our food. Since we had trains to catch and only a limited amount of time, we felt we did not have enough time for starters, so ordered only main courses.
A good hour after arriving at the restaurant, our drinks glasses were empty and no food had arrived. I asked one of the staff (who I took to be a "manager") how long the food would be and her attitude was appalling. She said that, if we had wanted food to arrive promptly, we should have asked on arrival. I pointed out that usually one assumes that food would be served within a reasonable time and that one should not have to ask. I added that we had not ordered starters, as by the time our order was taken, there was insufficient time. She then blamed us (!) for the delay, saying "well, if you didn't order starters, that's why it's taking so long (?)"
She checked with the kitchen and tersely told us that the food would be another 20 minutes. "There's no room on the grill, you know...." I requested more drinks. These took another 15 minutes at least.
Finally, the food arrived and the lady pointed out that one of my colleagues had ordered pork... "they have to check that's cooked right through, you know", she snapped - "that's another reason why it's taken so long"...
The food was mediocre - the steak and chips was probably the worst I've tasted, but the hot sandwiches and - ironically - the pork were very good.
My clients were embarrassed by the attitude of this woman and, being local, said they would not be booking again in a hurry or advising their colleagues to do so.
So, all in all, a disappointing experience and mostly due to a member of staff with exceptionally poor customer service skills and a bad attitude.