Brian Slattery Plumbers Limited

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Apr 11th, 2023

Hired this company back end of February, to replace bathroom basin. Work is still outstanding. Constantly chasing for updates. Very unprofessional chap called Craig-lazy and arsey attitude! Certainly not delivered on their reviews. Hi Craig, Thanks for your timely reply. Quickest reply in nearly 2 months! I do feel my one star review is appropriate. You attended my property and installed the wrong size basin(your mistake). I decided on a vanity unit(same visit) via a phone call, because you stated you couldn't source the correct size basin. Via the same phone call, it was agreed that you would complete the work and fit a vanity unit(reluctantly on your part). Messages/phone calls were exchanged. They evidence me trying to resolve my disappointing experience and preferencing my choice of vanity unit. The basin you tried to fit was completey the wrong size, not cause I didn't "like it". You didn't charge me, because you made the mistake of sourcing the wrong size basin, again not because I didn't like it! Now you have confirmed you will not be completing the work, (after 7 weeks)I can move forward and make alternative arrangements. All the best!
Apr 10th, 2023

Positive: Professionalism, Quality, Responsiveness, Value Service: Plumbing leak repair
Apr 10th, 2023

Of course it is a 5 star, its been a part of my family for over 160 years!
Apr 7th, 2023

We have been using this company on-and-off for the last 10 years and find their services to be always very professional and customer service impeccable. We recently had a faulty cistern in our toilet, and I contacted the company through Messenger (on Facebook) on a Monday evening, not expecting to hear back from them till the following working day, but my message was replied almost immediately, and I was told that they will get back to me once they check their schedule at the office. Sam was sent over to look at the fault, and we were informed he had to order some parts in order to fix the problem. Stefan then came over to replace the faulty part for us in no time. All this time, Siann and Bianca were excellent and very prompt in responding to my messages to them. All was done very quickly and most importantly, efficiently. I feel very satisfied and confident dealing with them over the years because through their professionalism and assurance, I can see that they are very experienced in all things relating to plumbing and heating. I have no hesitation in recommending this company to others needing these services. Service: Toilet repair
Apr 2nd, 2023