Hill And Dale Outdoors

Awesome customer service. Especially Jack and Tom
Apr 3rd, 2023

Exceptional customer service from Hill and Dale Outdoors. I requested a slight change to my order at the last minute, which was promptly sorted. Great choices and decent prices and will buy from again. Highly recommended. Thank you! A+++
Mar 20th, 2023

Not visited the bricks and mortar store but bought mail order and seemed like great people. Very happy with my sleep mat.
Feb 10th, 2023

Collected an online order from here after a long walk. We were invited to take a seat to recover before we headed back to the railway station. A very friendly chap was a credit to the business.
Dec 16th, 2022

Returned a pair of Meindl MFS Vakuum in Nov 2021. H&D sent them to Meindl for testing but then did not chase the matter up nor keep me informed. 10 working days after I returned boots I emailed & telephoned H&D for info & was told Meindl had not yet tested them. Not being happy with this I telephoned Meindl (Bramwell Int) directly & was advised boots tested (& failed) & that H&D already advised by email, 2 days previous, to offer replacement or refund. At that point I called H&D yet again to ask they actually look at their emails whereupon they said "ahh, yes it appears we can offer you blah blah blah" Anyway, cutting a long story short my replacement Meindl boots also failed within 6 months ... so that's me finished with Meindl ...now happily wearing a pair of DRY Lowa Mountain GTX! ...PS my missus is on her 3rd pair of replacemt Meindl's (from Blacks) for the same wet miserable reasons...poor quality product nowadays at a premium price.
Dec 16th, 2022