Whitakers Opticians

Very nice opticians. Staff all polite and welcoming. Eye exam went smoothly and each step of the process explained so I knew what was going on. No pressure in sales tactics either. Decent experience, which is why I've been using them since I was at school.
Jun 2nd, 2021

The optician was exceptionally rude when I asked for my prescription. Basically told me not to come back. And I wont.
Apr 17th, 2022

Excellent in every way, & definitely the best optician I have seen in many years.
Feb 10th, 2022

The receptionist is so rude, did not acknowledge my husband at all when he went in - even though she was on the phone when she had finished she did not make eye contact or ask if she could help - which I feel is the minimal requirement of a receptionist. They need to have a word with her. He was going to walk out and they would have lost a 300 sale... He explained that he wanted some frames and asked if it was ok to pick them up - she snapped 'well you will have to leave them out and they will have to go in the drier at the back' - it was her tone - just rude - she then informed him it was dinnertime - he said oh sorry are you closing - she said no! - Seriously I am glad I was not there. Anyway, a lovely man came down the stairs and was the complete opposite of the receptionist - he couldn't have been more helpful. He has sorted the current glasses and my hubby ordered some new ones. I write this review as I do not appreciate my hubby been treated like that. The Receptionist - poor. I would have given 0 stars if it was not for the nice gentleman who made up for her.
Aug 22nd, 2021

Jun 30th, 2021