Priory Hospital Altrincham

Staff work very hard and are amazing. Inpatient here saved my life. Dr. Mbaya is very knowledgeable and pleasant. Rooms are comfy and facilities good. Therapists are great here too.
Apr 26th, 2023

Apr 19th, 2023

Poor and disorganised communication. Makes things very difficult and complicated for people who may be really struggling with their mental health right now. Shocking and disappointng quality of service. I won't be wasting my time with them again :)
Apr 13th, 2023

Mar 16th, 2023

This hospital lacks communication between departments and lacks any sense of responsibility for making things run as smoothly as possible. I have spent countless phone calls initially trying to get my child into see a consultant. Was told different version of where he could go and how quickly he could be seen. Finally he gets to see a consultant. All well I thought until I call the insurance company to find out they are still waiting for a medical report and treatment plan. So my son has started therapy but the insurance company have not received the treatment plan so I could end up paying the bill.!!!!! I left 5 messages regarding this and no one has got back to me. I rang today to be told there is no treatment plan or medical report on their files yet my son has started therapy..... The only person who has made any sense at all is Sam who is a temp and obviously only learning . If you get a choice of where you go for therapy, forget this place because you will end up chasing your own tail. I can't even get to talk to someone in charge. It's a disgrace considering this place deals with mental health.
Feb 14th, 2023