OYO Oakcroft Guest House Manchester Airport
Chamber Rating
-
Steven Cornet Electrical McCormick
Apr 2nd, 2023 -
Sharath
Jan 25th, 2023 -
Bea Donnerstag
Dec 7th, 2022 -
Laura Walsh
Jul 18th, 2022 -
Dan Mason
Booking confirmed and paid for but when we got there it was no longer a guest house. It was a mess and unkept, rubbish everywhere, grounds over grown and people living in the guest house. Apparently it stopped being a guest house over a month ago but OYO still kept our money and told us nothing. We were also told another couple had arrived earlier that evening to discover the same thing. We arrived at 10.30pm at night and found we had nowhere to stay. No answer on the contact phone number and there was no where else we could find to stay near the airport, so we ended up trying to sleep in the car. We go no sleep and it was a horrendous start to our holiday. An awful service and awful experience. We will never ever use OYO again and we will certainly avoid using booking.com again. We would advise others to avoid OYO at all costs as they really do leave you On Your Own! As you will see below OYO have an automated response to bad reviews, rather than actually taking time to read and deal with serious problems. It just shows they really do not care about customer service and have no intention of changing or sorting out problems encountered and highlighted by customers. It is a complete joke as it is welcoming us back to a guest house that does not exist. In fact I will go as far as to say they have stolen our money with their con of a guest house. I just hope this extra bit of the review encourages them to actually respond in person.
Jun 13th, 2022
Contact Info
- (161) 394-0423
Questions & Answers
Q What is the phone number for OYO Oakcroft Guest House Manchester Airport?
A The phone number for OYO Oakcroft Guest House Manchester Airport is: (161) 394-0423.
Q Where is OYO Oakcroft Guest House Manchester Airport located?
A OYO Oakcroft Guest House Manchester Airport is located at Hasty Ln, Hale Barns Ward, eng WA15 8UU
Q What is the internet address for OYO Oakcroft Guest House Manchester Airport?
A The website (URL) for OYO Oakcroft Guest House Manchester Airport is: https://www.oyorooms.com/gb/87398/?utm_source=GMB_GB&utm_medium=Organic&utm_campaign=EN_MCR012&latitude=53.36608&longitude=-2.295959&locale=en
Q How is OYO Oakcroft Guest House Manchester Airport rated?
A OYO Oakcroft Guest House Manchester Airport has a 3.5 Star Rating from 88 reviewers.
Ratings and Reviews
OYO Oakcroft Guest House Manchester Airport
Overall Rating
Overall Rating
( 88 Reviews )Steven Cornet Electrical McCormick on Google
Sharath on Google
Bea Donnerstag on Google
Laura Walsh on Google
Dan Mason on Google
Booking confirmed and paid for but when we got there it was no longer a guest house. It was a mess and unkept, rubbish everywhere, grounds over grown and people living in the guest house. Apparently it stopped being a guest house over a month ago but OYO still kept our money and told us nothing. We were also told another couple had arrived earlier that evening to discover the same thing. We arrived at 10.30pm at night and found we had nowhere to stay. No answer on the contact phone number and there was no where else we could find to stay near the airport, so we ended up trying to sleep in the car. We go no sleep and it was a horrendous start to our holiday.
An awful service and awful experience. We will never ever use OYO again and we will certainly avoid using booking.com again. We would advise others to avoid OYO at all costs as they really do leave you On Your Own!
As you will see below OYO have an automated response to bad reviews, rather than actually taking time to read and deal with serious problems. It just shows they really do not care about customer service and have no intention of changing or sorting out problems encountered and highlighted by customers. It is a complete joke as it is welcoming us back to a guest house that does not exist. In fact I will go as far as to say they have stolen our money with their con of a guest house. I just hope this extra bit of the review encourages them to actually respond in person.