Mother Theresa's Meals By Presto

DO NOT USE THIS COMPANY! ONLY A 2* HYGENE RATING!! (check the food standards website) my father was having meals with them about 5 months ago but the quality of the meals are terrible the service is a complete shambles from start to finish they take your payments 2 weeks in advance, replace meals with other choices without notifying you because they have run out! and generally take advantage of the vunerable with no care, I cancelled my fathers meals with them as it was causing him more damage than good due to unnecessary stress, even after 5 months of him not having meals they are still chasing for money that is not owed!!!! PLEASE STAY CLEAR THERE ARE OTHER OPTIONS OUT THERE WHICH WE HAVE NOW FOUND AND ARE VERY HAPPY WITH.
Feb 23rd, 2023

Terrible - delivered my 92 year old Dads lunch at 10:25 and just left it outside! The food is poor quality. I cancelled my pre paid order and despite chasing, this company has not refunded me after more than a MONTH! AVOID.
Jan 8th, 2023

Shambles! Delivering hot meals at 10:30am for lunch is not acceptable. Then Changing the time without informing the customer of the change from 10:30am to 3pm. The company claim to be dementia friendly but yet my nan has Alzheimers so if I didnt have a camera they would get away with this service! Customer service is useless and they really couldnt care less.
Nov 25th, 2022

This company is a shambles! I officially complained by letter and email over six weeks ago and I still haven't got a reply. Their communications within the company are non-existent. If I could give a no star review I would. If I listed the problems I've had with them I'd be here all day. Mr License, get your company in order!
Sep 20th, 2022

ZERO stars! Not sure about the other branches but my client signed up with the Croydon Branch last week and only received 2 meals so far. Been told he will still be charged for none delivery even though we gave them his key safe number so they can gain access. Why call a vulnerable housebound person to check if they need to eat? Rang up and was told I couldn't have the Manager's details and had the phone put down unceremoniously. BEWARE!!! this company is NOT for vulnerable people who cannot speak for themselves. I am using me real name if the manager cares to to reach me.
May 5th, 2022